- No help desks; rather, staff roving the area
- Research Help and Information Literacy
- Staff consists of other professionals
- Technology or media staff

Examples of Reference Services in Learning Commons

These are variations of references services offered as a part of Learning Commons spaces.

Georgetown University

Services provided by librarians to help users find resources that fulfill their information needs.

Reference Services in Libraries

- Access to technology
- Diverse space configurations
- Academic and professional training services
- Population specific services
- Reference Services

Most Common Types of Services Offered in University Learning Commons

Oliveira, Silas M. "Trends in Academic Library Space: From book boxes to learning commons." Open information science 2.1 (2018): 59-74.
https://www.degruyter.com/document/doi/10.1515/opis-2018-0005/pdf

Library as Place

Guidelines approved by the Reference and User Services Association Board of Directors for having a successful reference interview include:

- visibility/approachability
- interest
- listening/inquiring
- searching
- follow-up

RUSA Guidelines

Reference services are generally broken into two parts:

1- Specifying the question

2- Answering the question

Two Parts of Reference Services

Reference services can take place: 
- in person at the library
- on the telephone
- online
- via SMS (text) messaging


Reference Services Channels in Libraries

These are variations of references services offered as a part of Information Commons spaces

Reference Services in Information Commons

The purpose of a record is to be used by patrons to gain information on a certain topic. An archivist can help the person find what they are looking for through reference services.

Reference of a Record

These are the different technological spaces, tools, and equipment the libraries commonly offer for in-library or take-home use as part of learning commons spaces.

Technological Services in Learning Commons

These are the different approaches, furniture, and types of rooms/zones commonly used in Learning Commons to create a variety of learning spaces to meet diverse and dynamic learning needs/styles.

Space configurations in Learning Commons

These are the programs focused on developing academic and professional knowledge/skills offered by libraries as part of their information commons spaces. 

Academic and professional training services in Learning Commons

These are services that are designed as part of a Learning Commons to meet the needs of a specific community of people.

Learn Before

Related

Learn After